Occasionally, browser extensions can interfere with access to online library resources. The Zotero extension, in particular, is known to cause issues when accessing Kanopy. If you use Chrome with the Zotero extension, try one of the following options:
- Disable the Zotero extension before visiting Kanopy by going to the Chrome Extension manager.
- Go to the Zotero extension's "Options," select the "Proxies" section, and then uncheck the "Enable proxy redirection" option.
If you do not use the Zotero extension, your browser's saved cache or cookies may be causing the issue. Clear your cache and cookies in Chrome and then close and reopen the browser.
If you are still experiencing issues, please let us know.
